Standard Rate Cancelation Policy:

Cancel up to 60 days in advance of check in date for no charge.
Cancel up to 14 days in advance with first night penalty (to be charged at time of cancelation).
Cancel 14 days or less from check date in date for 100% charge.
Dates can not be modified.

Cancellable Rate Policy:

Cancel up to 7 days before check in date for a 100% refund.
*Cancel within 7 days of check in date and reschedule your stay. See further details below*

Change dates based on availability.
Guest is responsible for higher rate of new dates if applicable (based on cancellable rate of new dates).
No refund if canceled within 7 days of check in date, but you can move your dates to a better time for you.
Reservation may be moved only once.
All cancelations or changes must be made before check in time.  No partial refunds or partial credits for changes made after check in time.  No splitting reservations in any way.
Cancel any time prior to 7 days of check in date for a 100% refund

 

Bookings made on any OTA (Airbnb, Expedia, Booking, Vrbo etc) are subject to the policy on that specific listing. 

Deposit Policy

Your room night charges plus taxes for your full reservation will be charged to your credit card 14 days before the first day of your reservation.

Acceptable Forms of Payment

We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at Glamping Collective.

Incidentals

Upon your departure, any room incidental charges will be appropriately billed to your credit card.

Taxes & Fees

All accommodations are subject to applicable taxes based on the nightly room rate, any add ons, and all incidentals.

Occupancy Policy

All rates are single or double occupancy. Domes: 2 guests maximum (including children) per dome. Cabins: 2 guests maximum per cabin. XL Domes: 6 guest maximum per dome.

Minimum Stay Policy

Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus-night minimum stay.

Check-In & Check-Out Policy

Check-in time is 3PM and check-out time is 11AM. Please make sure to adhere to these times as your Door Lock Code will automatically activate at check-in and deactivate upon check-out. 2PM late check-out can be requested for an additional $150, based on
availability.

Dog Policies

We welcome all well-behaved dogs to accompany their owners for an additional fee of $50 per night for the first dog and $25 per night for the second dog. There is a 2-dog maximum with a 60lb maximum weight each. We kindly ask guests who bring their dog to read our entire Dog Policy before checking in.

  • Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
  • Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
  • Noisy, vicious or unruly dogs are not allowed.
  • Glamping Collective is not responsible for, and will hold dog owners accountable for, any injury or damage caused by their dog(s).
  • Dogs are not allowed on property without prior approval.

Smoking Policy

Glamping Collective is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense including patchouli and other strong fragrances.

Campfire Policy

Fire pits are located in our community amenity areas for your enjoyment and stocked with firewood for your use. Please do not start a fire outside of these provided fire pits. Please do not bring your own firewood onto the property, only use the provided firewood. Please burn responsibly as well! Our team cuts and places all firewood for your enjoyment, but please don’t build a fire that can be seen from mars…it’s a waste of wood and puts the entire property at risk. Thank you.

Overnight Stay Policy

Glamping Collective is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.

Good Neighbor Policy

Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted. Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.

Trailer Policy

We cannot accommodate trailers due to limited parking space.  If you have a special circumstance, please reach out to us before booking to see if we are able to make arrangements.

Reservation Cancellation by Property Policy

Glamping Collective reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of Glamping Collective is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.

Damage & Missing Items

Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.

Changes in Offering & Other Incidentals

Amenities and services are subject to change without notice. Specific unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.

Security

Glamping Collective is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in North Carolina is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.

Communications & Correspondence

By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.